The Association of Friends of Social Pediatrics & Medicine “Open Arms Hug”  is responsible for the management of personal data collected from the navigation of visitors (users) on and any relevant information sent by physical persons as long as they use its services. We take your privacy very seriously, so we apply measures to ensure the correct use of your personal data, as far as possible and within the institutional framework, including the GDPR * Regulation.

Along with our internal IT systems, this site is designed to comply with the following laws / regulations regarding the protection of users’ personal data:

  1. EU Data Protection Directive 1995 (DPD)
  2. General Data Protection Regulation 2018 (GDPR)

* You can find the regulation in Greek by following the link

You can also understand the Rules better by reading the following article

For what purpose do we ask for personal information?

We only ask you for the information required to access the services you are interested in, to declare a volunteer to donate or to contact us.

When you use our services, you agree that through its website, the “Open Arms Hug” collects and, if necessary, processes some of your personal data.

Data that we collect / process

See below in detail what information we collect, why, and how we preserve them during storage and processing, as well as information about them.

When you use our services, we may collect the following information about you:

  • Information you send yourself.
  • Forms that you fill in and submit (e.g. the volunteer form).
  • Messages you send with a form of communication (for example, a contact form).
  • Messages and files, you send directly to our e-mail (

The information you provide may include your name, your e-mail address and / or other contact details, your specialty or status, your place of residence, etc.

In most cases, we do not require all this information to provide our services.

We may post your information on an online personal contact agenda with your full name, contact details and a brief description of the request we received from you or the services we provided in this context.

We may collect information you post via posts or when you contact us through other websites we use on third party platforms, such as Facebook ( Information gathered automatically through cookies.

What is a cookie?

The term “cookie” refers to a small data file consisting solely of a set of text information that the site transmits to the web browser located on your computer’s hard drive, either temporarily throughout your visit, or sometimes for longer periods depending on the type of cookie. Cookies perform different functions (for example, you are distinguished from other visitors to the same site or remember certain things for you as your preferences) and are used by most websites to improve your user experience.

Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie’s lifetime, and a value (usually in the form of a randomly generated unique number).

Types of cookies

Types of cookies

The basic types of cookies that sites may use are described below:

  • Session cookies

These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.

  • Permanent cookies (persistent cookies)

This remains in the cookie file of your device’s browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., remembering your username or your site configuration preferences).

  • First-party cookies

These are cookies that are installed in the browser and / or hard drive of your device from the site you are visiting. This includes assigning a unique identifier to you to monitor your site navigation. Site administrators often use first-party cookies to manage visits and for identification purposes.

  • Third-party cookies

These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies.

The cookies on this site and how to manage them

At this site, we use cookies to improve the experience of using the site by its visitors. The operation of the site will be significantly affected if you disable or disagree with the use of cookies.

Below is information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site’s functionality. If you would like more information on how to manage certain types of cookies, including how to check or delete them, please visit:

Google Analytics Cookies

Google Analytics cookies are performance analysis / performance cookies that allow us to collect anonymous information about how visitors use our site. These cookies can tell us about how many visitors use the site, the time and duration of access, and also provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information.

The information collected by the Google Analytics cookies about our site is transferred and stored on Google servers in accordance with Google’s privacy policy.

For more information on Google Analytics, please click

You can disable tracking by Google Analytics by clicking

If you disable these cookies, your use of the site will not be counted or used in the statistics we collect to improve the services we provide through the site. The operation of the site will not be affected.

Cookies from video service providers (Google YouTube, etc.)

These providers may place cookies on your device if you watch on our site videos that they provide as an external service.

If you disable these cookies, you may not be able to see the embedded videos from our site.

Cookies from social networks

Third-party social networks can place cookies on your device if you choose to share material from our site with them by clicking on one of the embedded buttons titled “Share”.

If you disable these cookies, the share feature will not be available.

We do not register and process personal information relating to the information that users automatically provide when they visit the site, only anonymously and for statistical analysis purposes.

You can configure the browser of your computer in such a way that it either alerts you to the use of cookies in certain fields of this site or does not allow the acceptance of cookies in any way

Data Storage Time

Your personal data will only be stored for as long as necessary for the above purposes, as described in detail, or for as long as may be required by a legal obligation (e.g. tax legislation).

In the event that this reasonable period of time expires, your personal data will be anonymized and used for statistical purposes only.

Recipients of the Data

Data recipients for:

  • Information that is or is open to Open Arms Hug Club of the Republic of Cyprus to announce on the basis of contract, legislation, judicial and regulatory decision may be: public and independent administrative authorities, judicial authorities and civil servants
  • All the elements necessary for the achievement of each specific purpose: the Administration and the relevant services of the “Open Arms Hug”.


“Open Arms Hug” will not disclose, assign, exchange, grant or otherwise dispose without your consent to third parties, natural or legal persons, your personal data except in the cases listed above within the scope of mandatory national legislation.

Rights with respect to your personal data

You have the right to request information from the “Open Arms Hug” for the way we use your information and, of course, ask for any information you may have sent when using our services. You can, in particular, at any time request to delete any individual information you or all of you.

Your basic rights as a user of our services are summarized in the following:

  • You may request a copy of the personal data we hold for you. You can also ask for information about the purpose for which we collect this information. However, in order to respond to relevant requests, we will need a reasonable amount of time and request further proof of your identification.
  • If you submit to us your contact information, you may request that we stop using them to contact you personally.
  • You may request that you delete the information you are interested in, selectively or in its entirety.
  • You can always contact the Personal Data Protection Authority in our country, the “Data Protection Authority” (APIS).

Privacy of communications

As far as outgoing mail is concerned, all mail handling accounts of the Open Arms Hug are supervised by a human – authorized user, as to the content of the messages and their recipients.

Minor Users

The API Open Closet Limited restricts the use of this site to adult users only. Furthermore, the intention of the Open Society Institute is to refrain from collecting personal data of minors who may have access to its website in violation of the above. However, as this is not feasible to be / confirmed by us, any minor users of the website who transmit their personal data to the Open Flag Association are obliged and expected to have obtained the consent of the parent care of these or their respective Commissioners. Adults are properly supervised by minors under their care when browsing the web on the web, and in particular on this site.

Updating our policy

We ask that you return to this website regularly to be immediately informed of any changes to our privacy policy. Any changes to our policy are posted here, if possible, prior to their implementation. Using your site ( and communicating through it implies your consent to your acceptance of our privacy policy. The “Open Arms Hug” may at any time amend any of these terms and conditions of personal data protection in the context of the applicable law.

Contact us

If you have any questions or further information about our policy or the exercise of your rights, if you have any comments that will help us revise our policy to better suit your needs, please contact us at via the contact form or the items you will find.

In case you are not satisfied with how we process your personal data and how we serve you to exercise your rights then you have the right to address a complaint or a complaint to the relevant competent supervisory authority:


Postal address:

Personal Data Protection Authority, Kifissias 1-3, PC 115 23, Athens

Call Center: + 30-210 6475600

Fax: + 30-210 6475628


Technical information

We constantly care to invest in money and human resources to continuously improve the security of our online services.

All site pages ( related to the submission of personal information to users are protected by high security protocol (HTTP Secure), based on international practices.

Similarly, electronic systems where personal data are stored by the “Open Arms Hug” – including our e-mail management system – are protected by strong personal passwords. Access to personal data is made by authorized users and devices, which we regularly update to ensure authorized access, while watching when and exactly what authorized persons access.

For any personal information you store in our database, all necessary steps will be taken to ensure it.

We shall report any unlawful violation of the database of this third party data processing site or database to all relevant stakeholders as well as to the authorities within 72 hours of the violation if it is obvious that personal data stored in an identifiable form, have been stolen.